CHIEF SECURITY JOB

Mô tả công việc

• Establish good communication and good will with informal leaders and relevant members of local community
  
• Coordinate/ điều phối/ and organize the day to day operations of the department including planning and controlling
• Manage the develop and implementation of departmental standards
• Ensure all patrolling, inspection and escort duties are performed to a high standard
• Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
• Ensure firearms and other weapons are not carried by staff when on duty
• Supervise emergency drills
• Oversee the security department including layout/bố trí/ of security personnel and their detailed and regular training
• Perform leadership training for all senior security personnel
• Check and analyze all incoming reports to formalize action plan
• Maintain the loyalty and discipline of all security personnel
• Ensure all security personnel as well as hotel’s staff are adhering /tuân thủ/ to P&P and security procedures
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Quyền lợi được hưởng

• Competative salary package
• International & professional working environment at 5 - star hotel
• Duty meal at staff canteen
• Uniform and laundry service are available
• Others benefits following group's standards
• Others according to Labour Law

Yêu cầu công việc

• Good communication skills.
  
• Working knowledge of local laws, investigation methods, fire codes and life safety codes.
• Problem solving, reasoning, motivating, organizational and training abilities.
• College or vocational training
• Certification in safety and training and / or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired. 
• 3 years of security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and ễprience. 
• Thêm: 

Duties:

• Greeting customer by using body language or language, in person or on the telephone; answering or referring inquiries.

• Directs customers by giving instructions or using employee and department directories. 

• Following procedures; monitoring logbook; issuing visitor badges to maintain security. 

• Following manufacturer's instructions for house phone and console operation to maintains telecommunication system

• Complying with procedures, rules, and regulations to maintain safe and clean reception area. Documenting and communicating actions, irregularities, and continuing need to maintain continuity among work teams. 

• Accomplishing related results as needed to contribute to team effort

Managerial & Personal skills​

– Extensive knowledge of the hotel, hospitality, leisure and service sector.

– Be able to tactfully resolving guest disputes.

– Dealing with challenging situations by a calmly and professionally attitude

– be able to identify, understand and give priority to urgent issues.

– In-depth customer facing experience.

– Working for long hours, under hard pressure and to tight deadlines.

– Strong influencing & good at communication skills.

– Quickly learning new skills & knowledge.

– Be able to work under pressure.

– Good commercial acumen.